Privacy Policy

1. Overview

Baalavastu respects your privacy. We aim to collect only the information reasonably required to respond to enquiries, provide requested services, manage course registrations, process payments where applicable, communicate with customers and improve our website and services.

By using baalavastu.com, submitting an enquiry or providing information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you use our website and services, we may collect:

• Contact information: name, mobile number, email address and other contact details you voluntarily provide.
• Enquiry information: details about your Vastu consultation, property, course interest or other request.
• Course information: selected course, registration details and information required to manage your learning or enrolment.
• Payment information: transaction-related information required to confirm a payment. We do not intend to store complete card, UPI or banking credentials on our website when payment is handled by an external payment provider.
• Technical information: IP address, browser type, device information, approximate usage information and website interaction data that may be collected through hosting, analytics or security tools.
• Communication records: information you provide through forms, email, WhatsApp or other channels when you contact us.

3. How We Use Your Information

We may use collected information for purposes such as:

• Responding to your enquiries and requests.
• Providing Vastu consultation or related services.
• Managing course enquiries, registrations and learner communication.
• Providing quotations, invoices, confirmations and service-related information.
• Processing or confirming transactions through applicable payment providers.
• Sending important service, course or account-related communications.
• Improving website performance, content, usability and customer experience.
• Preventing fraud, abuse, spam and security incidents.
• Complying with applicable legal, regulatory and accounting requirements.

4. Information Sharing

We do not sell or rent your personal information as a business practice.

Information may be shared when reasonably necessary with trusted service providers that help us operate the website or deliver requested services, such as hosting providers, website/technology providers, analytics services, communication providers and payment processors.

We may also disclose information where required by law, legal process, governmental request, or where necessary to protect our rights, users, website or services.

5. Payments

If you purchase a course or other paid service, payment may be processed through a third-party payment gateway. Payment providers may collect and process payment information according to their own privacy policies and terms.

Baalavastu does not request that you send passwords, PINs, OTPs or complete banking credentials through WhatsApp, email or website enquiry forms. Never share an OTP or payment PIN with anyone claiming to represent Baalavastu.

6. Cookies and Similar Technologies

Our website may use cookies or similar technologies to keep the website functioning, understand visitor usage, improve performance and support security or analytics.

You can manage or disable cookies through your browser settings. Some website features may not work correctly if essential cookies are disabled.

7. Communications

If you submit your phone number or email address, we may contact you regarding your enquiry, consultation, course registration, payment, support request or other service-related matter.

Where permitted by applicable law, we may also send promotional information about courses or services. You may request that promotional communications stop at any time by contacting us or using an available unsubscribe option.

8. Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, alteration or disclosure. However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements and meeting legal or accounting obligations.

10. Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction or deletion of information, or withdrawing consent where processing is based on consent.

To make a privacy-related request, contact us using the details provided below. We may need to verify your identity before fulfilling certain requests.

11. Third-Party Links

Our website may contain links to third-party websites, payment providers, social media platforms or other services. Baalavastu is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

12. Children's Privacy

Our website and services are not specifically directed toward children. We do not knowingly request or collect personal information from children in circumstances where such collection is prohibited by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices. The updated version will be posted on this page with a revised “Last Updated” date.

14. Contact Us